Knowledgebase

Our knowledgebase is organised into different categories; please select a category that you are interested in below or use the search facility to look for the answers to your questions.

Most Popular Articles

How do I view/print my invoices?

You can view your invoices online from your secure Customer Portal account. Please follow the steps below to login and view your invoices:...

I'm having problems paying invoices online, what should i do?

There could be several reasons why you could be having problems making payment online, please check the following: Check your address in the...

What is PHP's open_basedir restriction?

We have a security measure in place in PHP on all servers called "open_basedir". This is where PHP scripts are restricted with regard to what parts...

Why do I get Permission Denied errors when using wget, lynx or GET via cron?

We have security measures in place to restrict access to these applications due to their use in remote third party attacks associated with any...

How do I redirect parked domains to the main account domain using mod_rewrite?

Sometimes to protect your brand you will have several domains relating to one site however you may only want your visitors see the main domain in...