Knowledgebase

Our knowledgebase is organised into different categories; please select a category that you are interested in below or use the search facility to look for the answers to your questions.



Categories

Billing & Accounts

(19)
Answers to frequently asked billing and account related questions.

Control Panels

(20)
Answers to frequently asked questions for cPanel and WebHost Manager (WHM)

DNS

(6)
Answers to frequently asked DNS related questions.

Domain Names

(18)
Answers to frequently asked domain name related questions.

Email

(38)
Answers to frequently asked email related questions.

FTP (File Transfer Protocol)

(7)
Answers to frequently asked FTP related questions.

General

(22)
Answers to frequently asked questions.

MySQL Databases

(6)
Answers to frequently asked MySQL database related questions.

Pre-Sales

(18)
Answers to frequently asked pre-sales related questions.

Resellers

(20)
Answers to frequently asked Reseller account related questions.

Scripting & Programming

(24)
Answers to frequently asked scripting and programming related questions.

SSL Certificates

(13)
Answers to frequently asked SSL related questions.

Web Applications

(6)
Help with third party web applications that you may have installed such as Joomla and Wordpress.

Most Popular Articles

You can view your invoices online from your secure Customer Portal account. Please follow the steps below to login and view your invoices: Login...
We have a security measure in place in PHP on all servers called "open_basedir". This is where PHP scripts are restricted with regard to what parts...
We have security measures in place to restrict access to these applications due to their use in remote third party attacks associated with any...
Sometimes to protect your brand you will have several domains relating to one site however you may only want your visitors see the main domain in...
There could be several reasons why you could be having problems making payment online, please check the following: Check your address in the...