Do my services automatically renew?

All our services are automatically renewed; If you signed up for a service paying with your Credit/Debit Card then we will attempt to take payment for renewals automatically on the due date of the invoice.

We send out invoice notices to the email address in your Customer Portal to remind you it's due so it's very important that you keep this up to date, throughout each stage of the renewal you will receive email confirmation, i.e. if the payment was successful or if it failed.

If you no longer require a service it's important that you cancel it prior to the due date to avoid it renewing.

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

I'm having problems paying invoices online, what should i do?

There could be several reasons why you could be having problems making payment online, please...

Why is my web hosting account suspended?

Accounts are suspended for one of two reasons: Your account is currently past due and our...

Do you charge VAT? Who gets charged Value Added Tax (Sales Tax)?

As a VAT registed UK Supplier, we are obliged by UK Revenue & Customs to charge VAT on all...

Do I need to have recurring billing setup?

When you sign up for a service paying with your Credit/Debit Card, it's set to automatically...

Do I get notification when my services are due for renewal?

We send out invoice renewals by email for all your services that are due for renewal, these are...