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There are a lot of web hosting providers available to choose from and more are popping up every day so why should you choose us?
We have been providing high quality web hosting now for over six years, UK Web.Solutions Direct was formed with the primary aim to provide a reliable service at an affordable price. Over the years we have experienced steady growth and being a debt free company operate purely from profit, we have implemented various software applications to make the day to day tasks easier for both our staff and customers such as our support help desk and billing management.
As our reputation has grown so has our customer base, we host web sites for both personal and business customers from all over the world. We get a lot of repeat business because our clients trust us in what we do, our customers know they are in safe hands with a company that has years of experience in the industry.
Customer support is very important to us and we are proud at the level of support we provide to our clients, we provide our customers with fast, friendly and efficient support. Our response times are first class, we aim to reply to trouble tickets within 15 minutes during the hours of 8am - 6pm and within two hours outside of these times. To ensure high availability to all our services we monitor our web servers, should a problem arise a member of the technical support staff is paged as we have 24/7 cover.
A large number of our new customers come from recommendations. This shows that we are doing things right but don't just take our word for it, why not read what our customers have to say about us on our testimonials page.
Unlike most web hosting providers we actually own and manage our own hardware, this gives us full control over our web servers so that only the best quality components are used in our web servers. Using equipment from the leading manufacturers such as Supermicro, Intel, 3Ware and Western Digital helps us provide a solid and stable service.
With years of experience in the web hosting industry we are fully aware of our servers limits and as a result we do not overload our servers. Once a server reaches its limit of accounts, we start placing new orders on an alternative server. When deciding the account limit we also take into consideration the growth and expansion of existing websites, this ensures there is both plenty of capacity and performance on each web server your site to grow.
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