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All support tickets are handled through our helpdesk so that we have a full log of the request. We aim to respond to tickets as quickly as we can, the average response time during normal business hours is under 20 minutes.
Before opening a ticket please ensure the answer to your request is not in our knowledgebase. |
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If you have a sales enquiry please use the email address below, we aim to reply to sales tickets within 1 hour during normal business hours.
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For billing enquiries please email the address below, if applicable please include your invoice number to help us deal your request as quickly as possible.
Our preferred contact method is email. |
| POSTAL ADDRESS FOR CHEQUE PAYMENTS |
Billing Department
UK Web.Solutions Direct Ltd
PO BOX 698
Stockton-on-Tees
TS19 7WR
United Kingdom
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| Please include your invoice number on the reverse of the cheque. |
| REGISTERED COMPANY ADDRESS |
UK Web.Solutions Direct Ltd
Lakeside House
Kingfisher Way
Stockton-on-Tees
TS18 3NB
United Kingdom |
FAX: +44 (0)845 862 0275
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