Privacy Policy

Ensuring that your data is kept safe and secure

Your right to privacy is very important. UK Web.Solutions Direct recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.

By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.


What information do you collect?

When making a purchase with UK Web.Solutions Direct, we will collect your contact information, which includes name, address, email address and phone number, as well as payment information.


Protecting your privacy

We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will take all reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.

UK Web.Solutions Direct may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.


Use of cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.


Cookie Name Description
LiveHelpSession

This is a simple token used to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc).

This is an essential cookie to the operation of the site that is always set and does not store any personal information.

WHMCS*

This is a simple token used to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc).

This is an essential cookie to the operation of the site that is always set and does not store any personal information.

WHMCSUser

This cookie is used for the remember me functionality of the Customer Portal. It only get set should a client choose to have their details remembered so they don't have to re-login every time they visit our website. It is persistant and last for 365 days, or until logout.

civicAllowCookies

Cookie Control cookies. These cookies are set in order to remember preferences in regards to cookies.

civicShowCookieIcon
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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonamously on its servers in the US, and neither UK Web.Solutions Direct Ltd or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

These cookies are set only after the user has given consent to us to use cookies.

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__atuvc

We use AddThis across the site to allow users to share content via Social Networking websites and email. The __atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behavior for users.

This is an essential cookie to the operation of the site that is always set and does not store any personal information.


If you do nothing other than read pages or download information while using this web site, we will capture and store information about your visit. This information will not identify you; it relates to:

  • the Internet domain and IP address from which you access the web site
  • the type of browser (e.g. Internet Explorer) and operating system (e.g. Windows) you use
  • the date and time of your visit
  • the pages you visit
  • the address of the web site from which you linked to us (if applicable).

We use this information to make each visit more rewarding, and to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.


Data Storage

Any information that UK Web.Solutions Direct needs to store and process will be carried out on databases located in the UK, and in full compliance of the Data Protection Act.


How can we update the information?

You can help UK Web.Solutions Direct maintain the accuracy of your information by updating any changes to your address, title, phone number or e-mail address. You can do this by updating your personal details from within your Customer Portal account.

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy pages of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.