We’ve been trialing live chat on our website in addition to our standard web hosting support and so far the feedback from our customers has been positive. Live chat web hosting support is a great tool to allow our customers to chat to a member of staff in real time to get instant support.
The live chat will be operational during the hours of 9am – 6pm Monday to Friday, outside these times you can submit a ticket in the normal manner where our 24/7 help desk will deal with your request.
Tags : feedback, live chat, positive, web hosting, web hosting support