Coming Soon – New Look Customer Portal
At UK Web.Solutions Direct we’re always working hard behind the scenes to improve the service that we provide to our valued customers, right now we’re making improvements to the the front-end customer experience of our website and will be rolling out a new update to our Support Centre and Customer Portal in the coming months. We […]
How to get support issues resolved ASAP
When a customer opens a web hosting support ticket our aim is to help that customer as quickly as possible, in order for us to do so it’s important that when you submit your support ticket that you include as much information as possible so that we can diagnose and fix your issue quickly. Here’s […]
What’s my IP address?
On occasion our support team need to know your IP address to help troubleshoot your support ticket, to help you provide that information we’ve added a section to our customer support section that will easily provide that information for you: http://ukwebsolutionsdirect.co.uk/portal/index.php All you then need to do is add your IP to your support ticket […]
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